He took to Facebook to address the issue and to let everyone be aware of what happened. As Rom stated, according to LBC if the sum of the money to be remitted is P10,000 above, a specific pick-up branch should be provided for the claimant to pick up the remittance.
But he was shocked after discovering that the money he sent was picked up at an LBC branch in Cebu City. He immediately called the the LBC Contact Center to ask questions on how the remittance was claimed in a different pick-up branch other than the one he stated.
Read his post right down below to find out everything that happened!