Guide On How To Withdraw Your Pag-IBIG Fund Contributions

Just like your savings deposits in your bank, Home Development Mutual Fund (HDMF), popularly known as Pag-IBIG (Pagtutulungan sa kinabukasan: Ikaw, Bangko, Industriya at Gobyerno) Fund assures its contributors to have their rights to have a refund with their total accumulated savings (TAV) that includes their monthly savings, employer share and total annual dividend earnings.

However, there are certain criteria or grounds Pag-Ibig member needs to satisfy before he/she is deemed eligible to withdraw his/her contributions.

Below are the 6 grounds for Membership Termination and Withdrawal with Pag-Ibig fund:

  1. Membership maturity.
    The member must have remitted at least 240 monthly membership contributions with the Fund. For Pag-IBIG Overseas Program (POP) members, membership with the Fund shall be at the end of five (5), ten (10), fifteen (15), or twenty (20) years depending on the option of the member upon membership registration.
  2. Retirement.

The member shall be compulsorily retired upon reaching age 65. He may however, opt to retire upon the occurrence of any of the following:

Actual retirement from the SSS, the GSIS or a separate employer provident/retirement plan, provided the member has at least reached age 45.

  1. Permanent and Total Disability or Insanity.
    The following disabilities shall be deemed total and permanent:
  • Temporary total disability lasting continuously for more than 120 days;
  • Complete loss of sight of both eyes;
  • Loss of two limbs at or over the ankle or wrist;
  • Permanent complete paralysis of two limbs;
  • Brain injury resulting in incurable imbecility or insanity;
  • and Such other cases which are adjudged to be total and permanent disability by a duly licensed physician and approved by the Board of Trustees.
  1. Separation from the service due to health reason
  2. Permanent departure from the country
  3. Death.

In case of death, the Fund benefits shall be divided among the member’s legal heirs in accordance with the New Civil Code as amended by the New Family Code.

Requirements for claim

  1. Application for Provident Benefits Claim (APB, HQP-PFF-040)
  2. Pag-Ibig Transaction Card and one (1) valid ID cardwith photo and signature of Claimant
  • If the Pag-IBIG Transaction Card is not available, two (2) valid ID cards with photo and signature of Claimant.
  • Pag-IBIG Transaction Card and one (1) valid ID card with photo and signature of Claimant.
  1. Service Record (For Government Employee)
  2. Statement of Service (ForAFP)

Additional Requirements

(The following additional documents shall be submitted depending on the reason for claim)

For Death

  1. NSO/PSA Certified True Copy of Member’s Death Certificate
  2. Notarized Proof of Surviving Legal Heirs (HQP-PFF-030)
  3. NSO/PSA Certified True Copy of Birth Certificate of all children or Baptismal/Confirmation Certificate (If with child/children)
  4. Notarized Affidavit of Guardianship (HQP-PFF-028) (if with child/children below 18 years old, or if child/children is/are physically/mentally incompetent)
  5. To establish kinship with the deceased member, the claimant shall submit any one of the following:
  • NSO/PSA Certified True Copy of Member’s/Claimant’s Birth Certificate
  • NSO/PSA Certified True Copy of Non-Availability of Birth Record and Notarized Joint Affidavit of Two (2) Disinterested Persons (HQP-PFF-029)
  • Certified True Copy of Member’s/Claimant’s Baptismal/Confirmation Certificate
  • If Member is single, Certificate of No Marriage (CENOMAR)
  • If Member is married, NSO Certified True Copy of Member’s Marriage Contract and Advisory on Marriage.

For Retirement

  1. Any one of the following:
  1. Notarized Certificate of Early Retirement (For Private Employee only, at least 45 years old)
  2. GSIS Retirement Voucher (For Government Employee)
  3. Order of Retirement (For AFP)

For Permanent Total Disability or Insanity/Termination from the Service by Reason of Health

  • Physician’s Certificate/Statement (With clinical or medical abstract)

For Permanent Departure from the Country

  • Photocopy of Passport with Immigrant Visa/Residence Visa/Settlement Visa or its equivalent
  • Notarized Sworn Declaration of Intention to Depart from the Philippines Permanently (HQP-PFF-031(No need to submit if already based abroad)

Procedure on how to claim withdrawal
Step 1: 
Go to the nearest Pag-Ibig Fund office
Step 2: Proceed to window 1 to inquire about fund withdrawal. Present your valid ID to the staff.
Step 3: Proceed to window 2 as instructed and wait for verification (verification for any applied housing loan or short term loan).
Step 4: Upon verification, go back to window 1 and get your Application for Provident Benefits Claim (APB, HQP-PFF-040), fill it out and give back to the staff. The staff will then process your request and you will be given a claim stub which indicates when your check is ready to pick-up.

If you are not aware of your TAV, you can always request for a print out by visiting the nearest Pag-Ibig office or send them an email at [email protected] or call at  724-4244 (Pag-IBIG) – 24/7 Call Center operation.

IMPORTANT

  • Pag-IBIG FUND RESERVES THE RIGHT TO REQUEST ADDITIONAL DOCUMENTS, IF DEEMED NECESSARY. PROCESSING OF CLAIMS SHALL COMMENCE ONLY UPON SUBMISSION OF COMPLETE DOCUMENTS.
  • IN ALL INSTANCES WHEREIN PHOTOCOPIES ARE SUBMITTED, THE ORIGINAL DOCUMENT MUST BE PRESENTED FOR AUTHENTICATION.
  • IF MEMBER/CLAIMANT CANNOT CLAIM PERSONALLY, SUBMIT SPECIAL POWER OF ATTORNEY (HQP-PFF-033) AND TWO (2) VALID ID CARDS EACH OF THE PRINCIPAL AND ATTORNEY-IN-FACT.

Sources: PAG-IBIG, EfrenNolasco, TheNewsJournal PH

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